All shipped orders received after 2pm EST December 18th WILL NOT ship out until Monday, December 29th due to the Christmas holiday. Please plan ahead and get your orders in before the December 18th deadline. Happy Holidays!

Weather:
The Lobster Net and FedEx will take every measure to ensure weather does not impact your delivery. We will monitor potential weather disruptions, but customers must also stay informed of local conditions. We reserve the right to suspend or reschedule deliveries if necessary and will notify you immediately. The Lobster Net is not liable for delays or undelivered shipments.

Human Errors:
Ensure your shipping information is current and accurate before placing your order. We are not responsible for delays or lost shipments and cannot offer refunds or reimbursements.

Holiday Information/Special Events:
We advise placing orders in advance and scheduling delivery at least one day before your event. For frozen products, request earlier delivery to store them properly. During the Holidays, FedEx may experience delays and cannot guarantee delivery times due to high volume. Consequently, The Lobster Net cannot guarantee delivery and will not be liable for any delays or lost packages.