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UPS is NOT reliable for "next day" delivery |
June 15, 2020 |
Reviewer:
BR from Seattle, WA United States
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Since shipping is an integral part of their product offering, this is my review. I ordered 12 lobsters and some scallops, and paid for next day by 10:30am delivery. Unknown to me, the package required an adult signature. While I stayed home all morning, when the UPS delivery person finally did arrive after 2pm, I was not home to sign. To compound matters, since it was a Friday delivery, UPS does would not try again on the "next day" delivery until the following Monday. Interestingly, UPS did not ask for a signature the second time... it reeked! Lessons: 1st: Do NOT use UPS for "next day" delivery. They just aren't reliable for next-day; and their lack of customer focus in not trying again the next day (even on a Saturday) speaks for itself. 2nd: If you go with UPS anyway, make sure that a signature is not required. At least you'll have some small chance that the package will be on your front porch when you get home.
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